Legal & Transparency

Privacy Policy

We are committed to protecting your privacy and handling your data with transparency and care.

Effective Date: 25 May 2026  ·  Siddhi Web Technology
Section 01

About Krishi Sakha AI

Krishi Sakha AI is an AI-powered Agriculture Intelligence Platform designed to support farmers, agribusinesses, dealers, advisors, and agriculture ecosystem partners through:

AI-based crop advisory
Weather and climate intelligence
Hyperlocal agriculture insights
Product and dealer discovery
Voice and WhatsApp assistance
Business intelligence and analytics
Section 02

Information We Collect

We may collect the following categories of information.

A. Farmer Information

When farmers use the Platform, we may collect:

Name
Mobile number
Language preference
Village, district, and state
GPS/location information
Crop information
Land and soil information
Farming preferences
Chat interactions
Voice queries
Uploaded crop images

B. Agribusiness Information

For dealers, manufacturers, advisors, and businesses:

Company name
Contact information
Business category
Product information
Campaign data
Subscription details
Billing information
District targeting preferences

C. Usage & Technical Information

We may automatically collect:

Device information
Browser type
IP address
Operating system
App usage analytics
Session information
API usage logs

D. Payment Information

Payments may be processed through third-party payment providers.

We do not store complete card or banking details directly on our servers. All payment processing is handled by trusted, PCI-compliant providers.
Section 03

How We Use Information

We use collected information to:

  • Provide AI-powered agricultural advisory
  • Personalize recommendations
  • Improve crop and weather guidance
  • Deliver hyperlocal intelligence
  • Enable nearby dealer discovery
  • Support voice and WhatsApp services
  • Improve AI accuracy and platform performance
  • Manage subscriptions and billing
  • Generate aggregated agricultural insights
  • Prevent fraud and misuse
  • Provide customer support
Section 04

AI & Advisory Services

Krishi Sakha AI uses artificial intelligence technologies, including external AI services and language models, to generate recommendations and responses.

User queries, crop data, and contextual information may be processed to:

  • Generate advisory responses
  • Improve system intelligence
  • Personalize recommendations
AI-generated responses are advisory in nature and should not be considered guaranteed agricultural, financial, or scientific outcomes. Farmers are encouraged to verify important decisions with local agricultural experts when appropriate.
Section 05

Hyperlocal Intelligence & Analytics

The Platform may analyze aggregated and anonymized data such as crop trends, disease patterns, weather impact, product demand, and regional agricultural behavior.

This data may be used to generate agriculture intelligence insights and analytics for businesses and ecosystem partners.

We do not sell personally identifiable farmer data to third parties.
Section 06

Location & GPS Data

Location information may be used to:

  • Provide localized advisory
  • Detect nearby dealers
  • Improve weather intelligence
  • Generate hyperlocal recommendations
Users may disable location permissions at any time, though certain features may become limited as a result.
Section 07

WhatsApp & Voice Services

When users interact via WhatsApp, voice, or audio systems, we may process messages, audio recordings, transcriptions, and interaction logs.

This information is used only to provide platform functionality and improve user experience.

Section 08

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Maintain sessions
  • Remember preferences
  • Analyze traffic
  • Improve platform functionality
Users may control cookies through their browser settings at any time.
Section 09

Data Sharing

We may share information with the following only to the extent necessary for platform operations:

Trusted service providers
Payment processors
Cloud infrastructure providers
Analytics providers
AI & communication service providers
We do not sell personal user information to any third party.
Section 10

Dealer & Sponsored Recommendations

The Platform may display sponsored product recommendations, promoted dealer listings, and business campaigns. Sponsored or promoted content may be ranked based on:

Relevance
Location
Engagement
Subscription plans

We aim to ensure recommendations remain useful and contextually relevant.

Section 11

Data Security

We implement reasonable technical and organizational security measures, including:

Encrypted connections (HTTPS)
Authentication systems
Secure cloud infrastructure
Role-based access controls
Monitoring and logging
However, no digital platform can guarantee absolute security. Users are encouraged to take their own precautions.
Section 12

Data Retention

We retain information only as long as necessary for:

  • Platform functionality
  • Legal compliance
  • Analytics
  • Fraud prevention
  • Service improvement

Users may request deletion of eligible data through official support channels.

Section 13

User Rights

Users may request:

Access to personal data
Correction of inaccurate information
Account deletion
Withdrawal of permissions (where applicable)

Requests may be submitted through official support channels.

Section 14

Third-Party Services

The Platform may integrate with third-party services including:

WhatsApp APIs
Weather APIs
Mapping services
Payment gateways
AI providers
Use of those services may also be subject to their respective privacy policies. We encourage you to review the privacy policies of third-party services.
Section 15

Children's Privacy

The Platform is not intended for children under applicable legal age requirements.

We do not knowingly collect information from minors without appropriate authorization. If you believe we have inadvertently collected such information, please contact us immediately.

Section 16

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on the Platform with revised effective dates.

Continued use of the Platform after updates constitutes acceptance of the revised policy.
Section 17

Contact Information

For questions, concerns, or privacy-related requests, contact:

🏢 Siddhi Web Technology

Address: Siddhi Web Technology, Maharashtra, India
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